Customer Service

Shipping Policy
MyGift.com currently operates with partners in the United States that provide speedy delivery to homes and businesses within the lower 48 states. This area is our standard shipping range. International shipping is also available to select countries. However, orders shipped outside the lower 48 states will incur additional shipping charges & additional delivery time. Please allow an extra 7-14 days for delivery to any location that falls outside of our standard shipping range.
Privacy & Security
MyGift.com strives to bring you affordably priced products, while maintaining strict privacy & security policies. We offer safe & secure checkout at MyGift.com through PayPal, a trusted payment processor around the world. For more information about your privacy & security, please see our Privacy Policy.
Return Policy
If for any reason you are not satisfied with the product purchased from us, just return it within 30 days of the original date of purchase of the order. We'll gladly provide a refund, credit or exchange for the cost of the product. (Less Shipping & Handling). Note however, when returning a product, we require you to return the item in the same condition in which it arrived, and with acceptable packaging.
  • Packaging materials must not be torn or damaged or it might void all warranties on the product(s).
  • • The product(s) must be returned in new, re-sellable condition. All accompanying materials must be included in the original package.
  • • We do not accept returns on product(s) that have been abused, altered or used in manners for which they were not intended.
  • • Shipping & handling is non-refundable.
  • • We do reserve the right through to charge a return percentage (up to 20%) restocking fee for product(s) that are failed to include the original package or held more than 30 days of the purchase date of the order.
Payment
Viewing Orders
Access to your order history is as simple as accessing your account. To access your order history, first login to your account by clicking “Login” or “My Account” located at the top of your screen, and then selecting “My Orders” located on the left side of your browser.
Updating Account Information
Account information can be accessed by clicking the “My Account” or “Login” buttons located at the top of every MyGift.com page. Once there, you will be prompted to login using the email and password you used to create your account. If you have forgotten your password, please click the “Forgot your Password?” link located at the bottom of the login page.
Once you are logged in, you will have access to update all information associated with your account.
This includes: Contact Information, Billing & Shipping Addresses, Account Information, Newsletter Subscriptions, Product Tags, Reviews, and your Order History.
For issues with your account, please Contact Us.
Reseller Policy
All MyGift products come with a non-transferrable warranty against manufacturer defects for the first purchaser only.  Any items resold by an unauthorized third party are not subject to any warranty or return policy offered by MyGift Enterprise. Buyer assumes all responsibility for any shipping or replacement product costs incurred for orders sold through an unauthorized third party. Under no circumstances will MyGift Enterprise approve any return or replacement for an order resold by an unauthorized third party.